Privacy Policy | Effective: January 26, 2026 · Updated: January 26, 2026

1. Introduction

BuildHex (“we”, “our”, “us”) operates MakeyApp, a mobile application that allows users to book appointments with beauty salons, barbers, and other service providers.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you use MakeyApp. By using MakeyApp, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information you voluntarily provide when using MakeyApp, including:

📇 Personal Information

• Full name · Email address · Phone number
• Country · Gender · Profile photo

🔐 Account & Security

• Encrypted password

📍 Location Information

• Approximate or device-based location (used to find nearby service providers)

📱 Technical & App Information

• Push notification tokens
• App usage data necessary for app functionality

We do not collect sensitive personal data beyond what is required to provide our services.

3. How We Use Your Information

• Create and manage user accounts
• Facilitate appointment bookings
• Connect users with salons, barbers, and service providers
• Process payments and refunds
• Send transactional notifications (email, SMS, push notifications)
• Improve app performance and user experience
• Respond to customer support requests

4. Payments

MakeyApp supports external payment processing.

• Payment information is handled by third-party payment providers.
• BuildHex does not store full payment card details.
• Refunds are processed according to our refund policy and applicable provider terms.

5. User‑Generated Content

MakeyApp allows users to upload content such as:

• Profile photos · Reviews · Comments

You are responsible for the content you submit. We reserve the right to remove content that violates our policies or applicable laws.

6. Cookies & Tracking Technologies

MakeyApp currently:

• ✓ Does not use cookies
• ✓ Does not use third-party analytics tools
• ✓ Does not serve advertisements

If this changes, we will update this Privacy Policy and notify users accordingly.

7. How We Protect Your Information

We implement appropriate security measures, including:

• Secure, password-protected databases
• Encrypted passwords
• Restricted access to personal data

However, no method of electronic storage or transmission is completely secure.

8. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information.

We may share your information only with:

• Trusted third-party service providers necessary for app functionality
• Payment processors
• Legal authorities if required by law

All third parties are required to keep your information confidential.

9. Third‑Party Services

MakeyApp may contain links to third-party services or service providers (e.g., salons). We are not responsible for the privacy practices or content of third-party websites or services. Please review their privacy policies separately.

10. Account Deletion & Data Retention

You may delete your account at any time from within the app. Upon deletion:

• Your personal data will be removed or anonymized
• Certain data may be retained if required by law or for legitimate business purposes

11. Children’s Privacy

MakeyApp is not intended for users under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted immediately.

12. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing

Requests can be made via our contact details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, users will be notified via:

• In‑app notifications · Email · SMS · App update notes

Continued use of MakeyApp after changes constitutes acceptance of the updated policy.

14. Governing Law

This Privacy Policy is governed by the laws of Ghana.

15. Contact Us